1. Introduction
These Terms of Service govern your use of the Zenacquisition website and the services we provide to plumbing businesses, including CRM setup, AI voice and SMS systems, customer reactivation campaigns, and related reporting. By engaging our services or using this site, you agree to these terms.
2. Services
Zenacquisition provides operational and revenue-recovery systems ("the Pipeline Revenue OS") to eligible plumbing businesses. Specific scope, pricing, and payment structure for any engagement are set out in a separate written agreement or proposal between Zenacquisition and the client. Nothing on this website constitutes a binding offer of services.
3. Client Responsibilities
Clients are responsible for providing accurate business information, timely access to systems and data needed for setup, and for compliance with applicable laws when using the tools we build, including messaging consent and opt-out requirements.
4. Payment and Performance Terms
Fees, payment structure, and any performance guarantees are defined in the client's individual service agreement and are not altered by anything on this website. In the event of a conflict between this website and a signed agreement, the signed agreement controls.
5. Intellectual Property
All content on this website, including text, graphics, and branding, is the property of Zenacquisition and may not be reproduced without permission. Systems, workflows, and configurations built for a client remain subject to the terms of that client's individual service agreement.
6. Limitation of Liability
Zenacquisition is not liable for indirect, incidental, or consequential damages arising from use of our website or services, to the fullest extent permitted by law. Nothing in these terms limits liability where such limitation is not permitted by applicable law.
7. Termination
Either party may terminate a service engagement in accordance with the terms of the individual client agreement.
8. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be posted here.
9. Contact Us
Questions about these Terms of Service can be directed to rey@zenacquisition.co.