1. Introduction
Zenacquisition ("we," "us," or "our") provides revenue recovery and operations systems for plumbing businesses, including CRM setup, AI-powered call and text handling, and customer reactivation campaigns. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, or when we deliver services on behalf of a client business.
2. Information We Collect
We may collect your name, email address, phone number, business information, and any other details you provide when contacting us or requesting a Revenue Leak Audit. When we deliver services to a client business, we may also process that business's customer data — such as call records, text message history, and appointment information — strictly on the client's behalf.
3. How We Use Your Information
We use collected information to respond to inquiries, deliver and improve our services, operate call tracking and SMS follow-up systems for client businesses, and provide reporting and dashboards. We do not use client customer data for any purpose beyond delivering the services requested.
4. SMS and Text Messaging
Where our systems send text messages on behalf of a client business, recipients may opt out at any time by replying STOP, or by another clear opt-out method provided in the message. Opt-out requests are honored across all messaging numbers associated with that client. Message and data rates may apply. We do not sell or share phone numbers collected for SMS purposes with third parties for their own marketing use.
5. Cookies and Tracking
Our website may use cookies and similar technologies to understand site traffic and improve user experience. Our site may contain links to third-party websites; Zenacquisition is not responsible for the privacy practices of those sites.
6. Data Sharing and Disclosure
We do not sell, trade, or rent personal information. We may share data with service providers who help us operate our systems (such as CRM, calling, or messaging platforms), or when required by law.
7. Your Rights
You may request access to, correction of, or deletion of your personal data, and may opt out of marketing communications at any time, subject to applicable law.
8. Contact Us
Questions about this Privacy Policy can be directed to rey@zenacquisition.co.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted here.